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Privacy Policy

Last Updated: January 31, 2025

At Botica AI, we are committed to protecting your privacy and personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, protect, and handle your personal information.

Data Controller Information

Botica AI acts as the data controller for the personal information we collect. You can contact our Data Protection Officer at [email protected] for any privacy-related inquiries.

Information We Collect

We collect and process the following categories of personal data:

- Contact information (name, email address, phone number)

- Technical data (IP address, browser type, device information)

- Usage data (how you interact with our services)

- Communication preferences

We only collect this information with your explicit consent or when necessary to provide our services.

Legal Basis for Processing

We process your personal data under the following legal bases:

- Consent: When you explicitly agree to the processing

- Contract: When necessary to fulfill our contractual obligations

- Legal Obligation: When required by law

- Legitimate Interests: When we have a legitimate business interest that doesn't override your rights

How We Use Your Information

We use your personal data for:

- Providing and improving our services

- Communicating with you about our services

- Ensuring the security of our services

- Complying with legal obligations

We will not use your data for purposes other than those specified without your consent.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.

Your GDPR Rights

Under GDPR, you have the following rights:

- Right to access your personal data

- Right to rectification of inaccurate data

- Right to erasure ('right to be forgotten')

- Right to restrict processing

- Right to data portability

- Right to object to processing

- Right to withdraw consent

To exercise these rights, contact us at [email protected]

International Data Transfers

If we transfer your data outside the EEA, we ensure appropriate safeguards are in place through standard contractual clauses or other approved transfer mechanisms.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Cookie Policy

We use cookies and similar technologies to improve your experience. You can control cookie preferences through your browser settings. For detailed information, please see our separate Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date.

Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at [email protected] or write to us at: [Your Company Address]